Can I reserve an hour-and-a-half, or 30 minutes?
Yes! IPC is all about flexibility, so you get to decide when you start and finish! The system allows reservations with 15-minute increments. You are charged a pro-rated fee based on $18/hr.
When and how do I get billed?
We issue monthly statements retroactively. This means that we create your statement at the end of the month and we charge your bank account the following month. More specifically, we issue your invoices on the 7th of each month and bill your bank account on the 10th. For example, on April 7th, you receive an invoice for all your usage the previous month (March). Three days later, on the 10th, your bank account is automatically debited for the amount on your invoice. This approach give us the opportunity of applying monthly discount rates while allowing you the greatest flexibility in your scheduling.
Can I use IPC's address to advertise my services?
As a member, you have the privilege of using our address to advertise your services (i.e. on your business cards, website, flyers, etc). Use of IPC's address for mailing purposes is not permitted.
Do I get my $150 deposit back?
Yes. At the end your membership with IPC, we will issue a deposit return on the condition that no damage has been made to the property on your account. Deposit returns will be received by postal mail on the 15th of the month following your final billing cycle.
How far in advance can I reserve a room?
You can reserve up to 10 weeks in advance.
What is your cancellation policy for room reservations?
We have a 24-hour cancellation policy. Reservations cancelled with more than 24 hours notice will not accumulate any charges.
Is there a long-term commitment with your membership agreement?
IPC prides itself with flexibility and as such our basic membership has no long-term commitment. Should you choose to end your membership, there will be no cost to you. If however you opt for discounted time-slot rates, your commitment to IPC will be of a 4-month duration. To terminate your membership, please email membership@ipcbay.com.
How do I request a 'supportive service'?
Please email us at membership@ipcbay.com to request a supportive service.
Can IPC accommodate drama therapy or drama therapy groups?
Unfortunately IPC does not currently provide spaces to accommodate the sound needs of drama therapists. Due to the quiet nature of other members' therapeutic approaches, we ask that practitioners not encourage disruption of the space. If however, you believe you can conduct drama therapy without disturbing your neighbors - you are welcome to make use of our spaces.
*Alternatively, you can find a time in which to reserve all of the rooms at the Victorian Center. Unfortunately this option may be too costly. If you are considering this option, please contact us to make arrangements and discuss pricing.